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Transform Your Life with True North Counselling and Wellbeing

Frequently Asked Questions

 

What does True North Counselling and Wellbeing provide?
True North Counselling and Wellbeing (TNCW) provides a safe, confidential, and supportive space for adults to explore their mental health concerns. 


What does True North Counselling and Wellbeing do?

We help clients navigate life’s challenges — including depression, anxiety, self-esteem, and other emotional or psychological issues — through evidence-based counselling and psychoeducation.


How does True North Counselling and Wellbeing support clients?
We support clients in understanding their thoughts, feelings, and behaviours, empowering them to make meaningful changes and regain a sense of direction and control in their lives. Our approach is client-centred, non-judgmental, and grounded in empathy, respect, and integrity. 


Who do you help?
Adults in Australia who are seeking a trusted, compassionate professional to talk to in a safe and respectful way.


Why choose True North Counselling and Wellbeing?
At TNCW, clients are not given advice — they are supported to discover their own insights, strengths, and solutions. Every session is guided by the principles of beneficence, non-maleficence, and integrity. We always act in the best interests of our clients, including referral when necessary.


How should clients feel in counselling?
Clients should feel heard, understood, and supported in their goals for change. They feel safe to express their true feelings and thoughts, knowing they are met with unconditional positive regard and confidentiality.


Our Promise
To provide a safe space for growth — helping clients experience emotional clarity, stronger coping skills, and healthier patterns of thinking and living.


Can I book a session to be online?

Yes. Using our online portal, you can book your session to be held online. We understand that life can be busy and it's not always easy to make it to in-person therapy sessions. That's why we offer teletherapy services that allow you to connect with our licensed therapists from the comfort of your own home. Our teletherapy sessions are secure, private, and convenient.


Do you offer career counselling?

Navigating your career path can be challenging, especially when you're not sure what direction to take. Our career counseling services are here to help you explore your options, build a plan, and achieve your goals. Whether you're just starting out or looking to make a change, we're here to help.



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