National Disability Insurance Scheme
NDIS
True North Counselling and Wellbeing – NDIS Service Statement
At True North Counselling and Wellbeing, we are committed to supporting NDIS participants to lead richer, more empowered lives through professional counselling and wellbeing services.
Our approach:
- We focus on strengths, goals and preferences of each participant, working collaboratively to develop a tailored support plan that reflects what you want to achieve and how you’d like to do it.
- We emphasise building capacity and capability — our aim is to equip you with tools, strategies and insights that increase your independence, self-confidence and ability to engage meaningfully in social, community and/or vocational environments.
- We support you to exercise choice and control in your life: helping you make informed decisions about your supports, recognising you as the expert in your own life, and fostering resilience and self-advocacy.
- We deliver our services in a respectful, responsive and empowering manner, always mindful of your rights, dignity, preferences and individual context.
- We maintain high standards of quality, safety and governance in line with the NDIS Practice Standards, ensuring our services are evidence-informed, accountable and continuously improving.
What you can expect from us:
- A service agreement that clearly outlines what supports will be provided, how they will be delivered, and your rights and responsibilities.
- Regular review of your progress and supports, with opportunities for you to provide feedback and request changes so your services continue to match your evolving needs and goals.
- Transparent communication about your supports, how to access them, any costs, and what to do if things change or you wish to end the service.
Our aim:
Our goal is that through our counselling and wellbeing supports you are better able to:
- understand and navigate your NDIS plan and supports (where relevant)
- build the personal and social skills to live with greater independence
- engage confidently in your community, relationships and environment
- find meaningful pathways to wellbeing, purpose and fulfilment
At True North Counselling and Wellbeing, we believe every person can move towards their true north — their best self — and we are honoured to support you in that journey.
Please email justin@truenorthcounsellingandwellbeing.com.au to enquire about making an NDIS booking.